Consumer ADSL

Claranet Germany will be performing network maintenance on 01/07/08 between: 02:00 BST (01:00 GMT) and 05:00 BST (04:00 GMT) During this time, all customers may notice brief periods of increased latency to some destinations in Europe which are currently reachable

In order to continue our work to increase capacity on the DSL platform. We will be performing intrusive diagnostics on one of the line cards between

The issue with the DSL platform outage which caused VIA-NET and Netscalibur customers has now been resolved. This issue was caused when one of our upstream providers lost connectivity to Claranet Ltd.

We are experiencing an outage on the DSL platform which is affecting all our Netscalibur and VIA-NET customers only. Claranet Networks team are investigating the cause of this issue and will update soon on this outage.

The routing issue has now been resolved, services should now be restored to normal. Apologies for any inconvenience caused. Claranet NOC

Please be aware that there is currently a routing issue affecting multiple services. Engineers are working to resolve this as quickly as possible. We apologize for any inconvenience this may cause.

On Thursday 05/06/08 between 00:01 and 04:00 we will be performing scheduled maintenance on our DSL platform.This will affect all Claranet DSL customers (inclusive of MPLS) with the exception of those where the username ends with

On Monday 12/05/08 between 00:01 and 05:00 we will be performing some scheduled maintenance of our DSL platform.

Due to a software issue on the DSL platform we will be performing an upgrade between

The earlier DSL platform issue has now been resolved and the service continues to remain stable.