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Scheduled Maintenance: Claranet Germany

Claranet Germany will be performing network maintenance on 01/07/08 between: 02:00 BST (01:00 GMT) and 05:00 BST (04:00 GMT) During this time, all customers may notice brief periods of increased latency to some destinations in Europe which are currently reachable

[Resolved] DSL platform outage

The emergency reload of the DSL platform has now resolved the DSL connectivity issue.We apologise for any inconvenience caused.

[Update] DSL platform outage

Our engineers are performing an emergency reload of the DSL platform.

DSL platform outage

We are experiencing problems with our DSL platform which has caused a large amount of connections to drop.

Reactive Maintenance To N-Central Monitoring Platform

We will be performing reactive maintenance on the N-Central platform on Friday 25th January at 12:00. We expect this work to take approximately 15 minutes and during this time the N-central interface will not be available to customers.

Telehouse North Border Router Upgrade

We will be upgrading one of our Border Routers in our Telehouse North, London PoP on 25/01/08 between 01:00 and 05:00 GMT.

[Resolved] Telephone system outage

Our telephone system has been restored and the support numbers are now working normally.We regret any inconvenience caused.

Telephone system outage

We are currently experiencing a problem with our telephone system which is causing callers to hear a busy tone when attempting to call our support numbers.

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